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Contact us 01254 702553 // hello@woodchipandmagnolia.co.uk 

FAQ

Customer Service

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How can I order

How can I pay

0% interest free credit

Real customer reviews

Sample Service

How big is a sample

Sample Delivery

How to order a sample

Can I purchase a larger sample

How do I use a discount code

Do you have a pattern book or catalogue of your wallpapers?

Delivery information

Delivery Costs

How long will my order take to arrive

Can you speed up delivery

Do you ship worldwide

How do I track my order

Will I pay import fees, duties and taxes on my order

Upon delivery

Can anyone sign for my delivery?

Returns & Exchanges

I am a roll short

Faulty or Damaged Goods

My order doesnt look the same as it does on the screen

Which Items cannot be returned

International returns

Cancel my order

How do I cancel my order

Can I change my delivery address?

Design questions

How much wallpaper do I need?

What is a pattern repeat?

What is a design match?

How to measure your walls

I don’t know how many rolls of wallpaper I will need. Will you be able to help me?

We advise cross lining your walls

Wallpaper hanging instructions

Wallcovering Hanging Instructions

Wall Murals

How to order a wall mural

How to hang a wall mural

How to match a wall mural

How to measure for a wall mural

Product Descriptions

Roll Size

Repeat & Match

All our wallpaper is digitally printed onto a matt non woven

Where to hang

Where can use my wallpaper?

Can I use it in a bathroom or Kitchen?

Can I use wallpaper on any wall

How to hang

How to prepare your walls

Do I need to use lining paper

How to hang paste the wall wallpaper

What you will need to hang your wallpaper

What is a batch number

I heard Paste-the-Wall wallpaper is quicker and easier to hang. Is this true?

What is Paste-the-wall wallpaper

How do I avoid seeing white seams?

Wallpaper Care

Which wallpaper paste to use

What does "paste-the-wall" mean

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Trade account application

Are you an Interior designer why not open a WALLPAPERVIP account with us

Open a up a WALLPAPERVIP account

Who is eligible for a WALLPAPERVIP account

Benefits of having an account

Working with us

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Blog and social media collaborations

Press office and PR

Press office

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