Returns and exchanges

To start your wallpaper return process please enter your email address/phone number and your WM order number below.

Paint, murals, fabric & samples

We cannot accept returns on samples, bespoke murals, paint or fabric due to the bespoke nature of the products.

Wallpaper & cushions

We hope you love your Woodchip & Magnolia wallpaper and/or cushions but on the occasion you would like to return, we accept returns within 30 days of delivery.

If returning an international order, clearly mark ‘BRITISH RETURN GOODS’ on the description to avoid paying unnecessary charges.

If you wish to discuss your return options, please contact us via our contact page or call us 01254 241100 .We will contact you if we have any queries regarding your return.

Cancellation requests received over 24 hours after purchase will be subject to a 20% re-stocking fee.

Returns are charged £6 per return a returns label will be emailed to you.

*Return orders of 100% unused rolls will be subject to a 20% restocking fee

All goods should be returned in the original packaging, unopened and undamaged to:

Woodchip & Magnolia Ltd.
Unit 1A Millbank Business Park
Greenbank Terrace
Lower Darwen
BB3 0RN

Once your return has been recieved and approved, you will receive a refund within 14 days