Shipping & Delivery
As a small family run business, we like to be transparent and honest about our delivery costs. Rather than hiding them in the price of our products, we instead ask for the below contribution towards our deliveries.
WE SHIP WORLDWIDE
Delivery charges are automatically calculated and applied at the checkout and we use UPS for wallpaper, mural and fabric roll orders. Please ensure you are happy with them before placing your order. However, do contact hello@woodchipandmagnolia.co.uk for a quote for our products to be shipped to your location if it is not an option at the checkout.
Orders will be accepted through the website 24-7, 365 days per year, however, our studio is open Monday to Thursday (Excluding UK Bank holidays) 9am until 5pm so orders will only be processed during these times.
UK Cost
Wallpaper & Borders UK
(Ex Northern Ireland, Guernsey, Jersey, Isle of Man)
Orders under £100
£8.00
Orders over £100
Free
We print to order
Delivery can take up to 3 working days
Fabric UK
(Ex Northern Ireland, Guernsey, Jersey, Isle of Man)
£12
We print to order
Delivery can take up to 3 working days
Bespoke Wall Murals UK
(Ex Northern Ireland, Guernsey, Jersey, Isle of Man)
Orders under £100
£8.00
Orders over £100
Free
Please note that design and manufacture time can take up to 10 working days due to the bespoke nature of our murals.
Once manufactured, delivery can then take up to 3 working days
Paint UK
(Ex Northern Ireland, Guernsey, Jersey, Isle of Man)
Orders under £100
£8.00
Orders over £100
Free
Delivery can take up to 3 working days
Samples UK
FREE with 2nd class Royal Mail this is a untracked service.
2nd Class is usually delivered in 2 to 3 days but this is not guaranteed - sometimes it can get held up somewhere and take up to 10 days due to strikes and the festive period.
Fast tracked £8.00 - 1-2 business days
* These prices apply to NON TRADE CUSTOMERS.
You have the option once you have received your UPS track & trace email to change the address or have delivered to your nearest access point so you don't need to stay in, life isn’t meant to be lived waiting for parcels.
It remains the customer's responsibility to ensure the delivery address is able to accept delivery of the items.
During busy periods (Christmas, holidays etc.) and in the case of bespoke murals, manufacturing and delivery times can take longer and next day delivery cannot always be guaranteed. As a small family business we do our best to get our products to you as fast as possible, however as a very small team, factors out of our control can sometimes contribute to these longer lead times, which we hope you can understand.
We shall have no liability to you in respect of any delay or failure to deliver a product due to circumstances beyond our reasonable control, including (without limitation) delay or failure caused by adverse weather, strikes or transport problems.
Woodchip & Magnolia is also not liable for any import or customs duties that may occur in the process of shipping internationally.
Click here to calculate import duty & taxes for hundreds of destinations worldwide.