Delivery & Returns

Shipping & Delivery Times

UK

Wallpaper, paint, cushions & fabric: 3-5 working days

Bespoke murals: 5-7 working days

Samples: 2-5 working days

Rest of World

2-10 working days

Please note our design studio is closed on Friday's

We advise only booking in decorators once your order has arrived

Shipping Charges

UK

Orders Over £250: FREE shipping

Orders under £250: Shipping starts at £6 (paint/wallpaper/cushions/murals)

As our fabric is sent on rolls to protect it during transit and due to the oversized nature of the parcel, an additional charge of £12 will apply

We offer FREE delivery on all samples (we do offer an expedited service - charges vary and are calculated at checkout)

Rest of World

Shipping costs are calculated at checkout (charges vary)

Returns & Cancellations

Paint, murals, fabric & samples

We cannot accept returns on samples, murals, paint or fabric due to the bespoke nature of the products.

Wallpaper & cushions

We always recommend ordering a sample of our wallpaper before purchase and using our wallpaper calculator to determine how many rolls you will need. Our wallpapers are batchless so we would always recommend ordering the correct amount of rolls (rather than over ordering) and if for any reason you need to purchase more, you can do so safe in the knowledge that our wallpapers are batchless.

We hope you love your Woodchip & Magnolia wallpaper and/or cushions but on the occasion you would like to return, we accept returns which are unopened, undamaged and in the original packaging within 30 days of delivery.

All our wallcoverings are printed bespoke for every individual order, we do not hold stock.

Please note that all returns are made at your own risk.

*Return orders of 100% unused rolls will be subject to a 20% restocking fee

*Cancellation requests received over 24 hours after purchase will be subject to a 20% re-stocking fee

How to Return

To start a return click here.

Once your return has been received and approved, you will receive a refund within 14 days.

Returns are charged at £6 and will be deducted from your refund.

*Return orders of 100% unused rolls will be subject to a 20% restocking fee

** Please note: The above returns policy only applies when the rolls are purchased online through www.woodchipandmagnolia.co.uk If you’ve purchased rolls through one of our UK Stockists – please contact them directly for their refund policy.

If you’re a Trade VIP please email us at trade.concierge@woodchipandmagnolia.co.uk to discuss